Center for Problem-Oriented Policing

Problem-Solving Tools

new! GIS for Public Safety: An Annotated Guide to ArcGIS Tools and Procedures

by J. M. Caplan (2010). Newark, NJ: Rutgers Center on Public Security

Crime analysis for problem solving can't be done without understanding location, and that's what GIS is all about. This easy to follow manual teaches you all the skills needed to bring you up to speed with this essential tool.

Overcoming Language Barriers: Solutions for Law Enforcement

by Susan Shah, Insha Rahman & Anita Khashu

A Police Guide to Surveying Citizens and Their Environments

Bureau of Justice Assistance, 1993.

This guide offers a practical introduction for police practitioners to two types of surveys that police find useful: surveying public opinion and surveying the physical environment. It provides guidance on whether and how to conduct cost-effective surveys.

Conducting Community Surveys

A Realização de Sondagens á Comunidade (Portuguese)

by Deborah Weisel (Bureau of Justice Statistics and Office of Community Oriented Policing Services, 1999).

This guide, along with accompanying computer software, provides practical, basic pointers for police in conducting community surveys.

Problem-Solving Tips: A Guide to Reducing Crime and Disorder Through Problem-Solving Partnerships, 2nd Edition

(U.S. Department of Justice, Office of Community Oriented Policing Services, 2011)

Provides a brief introduction to problem-solving, basic information on the SARA model and detailed suggestions about the problem-solving process.

Using Analysis for Problem-Solving: A Guidebook for Law Enforcement

by Tim Bynum (U.S. Department of Justice, Office of Community Oriented Policing Services, 2001).

Provides an introduction for police to analyzing problems within the context of problem-oriented policing.

Using Research: A Primer for Law Enforcement Managers, Second Edition

by John E. Eck and Nancy G. LaVigne (Police Executive Research Forum, 1994).

Explains many of the basics of research as it applies to police management and problem-solving efforts.